CHUKWUMA IFEJEH

Personal Support Worker | Healthcare Assistant Supervisor
North Bay, CA.

About

Highly compassionate and dedicated healthcare professional with extensive experience in patient care, team leadership, and operational management within long-term care settings. Proven ability to enhance service delivery through systematic quality control, conflict resolution, and data-driven improvements, ensuring high standards of care and patient satisfaction. Adept at fostering positive environments for both residents and staff while maintaining strict regulatory compliance and driving continuous service improvements.

Work

Sienna senior living northern heights
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Personal Support Worker

North Bay, ON, Canada

Summary

1. Provide assistance and supervision with Activities of Daily Living (ADLs), per each resident’s individualized plan of care. 2. This includes: eating and meal support, dressing, bathing/showering, hygiene and grooming, toileting, mobility/transfers, continence care when needed. 3. Support residents’ sensory, communication and personal needs, by encouraging and assisting use of personal aids (glasses, hearing aids, mobility aids like canes or walkers, call bells, etc.). 4.Provide oral and dental care (basic mouth care, denture care, etc.) as part of personal care services. 5. Provide emotional, social, cognitive and spiritual support — companionship, conversation, encouragement of participation in social or leisure activities, facilitating connection, supporting dignity and individuality. 6. Assist with resident mobility and transfers, including helping residents move within the home, to dining or activity areas, assisting with resident “move-ins/outs” or transfers between rooms/units as required. 7. Attend to resident comfort and safety, ensuring safe environment, preventing falls, using proper techniques for transfers, observing for changes in condition, ensuring assistive devices are accessible. 8. The Ladders Monitor, document and report: observe residents’ vital signs, behaviour, weight changes, mobility, safety issues, involvement in activities, and report any changes or concerns to the nursing or supervisory staff. 9. Support resident laundry and housekeeping tasks as part of personal care: collecting and washing laundry, sorting and storing clean laundry, tidying resident rooms or living areas as needed. 10. Assist with meals and nutrition support: helping residents at mealtime, feeding if necessary, assisting with snacks or dietary needs per care plan (though food-service staff often handle broader meal prep). 11. Facilitate participation in activities and social programming: escorting residents to dining, social activities, appointments, recreational programs; supporting engagement in group or individual activities as appropriate. 12. When appropriately trained (and per facility policy), may assist with simple treatments or medication support, under supervision of a registered nurse or other authorized staff. 13. Work collaboratively with the care team — nursing, recreation, dietary, family members — to ensure a holistic approach to resident care, respecting each resident’s individuality, dignity, preferences and rights. 14. Adhere to all policies, regulations and standards: infection control, safety, resident rights, privacy, proper documentation, regulatory / legislative requirements pertinent to long-term care.

CASSELLHOLME – East Nipissing District Home for the aged.
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Personal Support Worker

North Bay, ON, Canada

Summary

Delivering comprehensive personal care and support to residents in a long-term care facility, ensuring their well-being and maintaining high standards of care.

Highlights

Provided essential Activities of Daily Living (ADLs) support, including bathing, dressing, and mobility assistance, for diverse residents, adhering strictly to individualized care plans.

Safely operated mechanical lifts and mobility aids, including Hoyer lifts, to reposition and transfer residents, significantly minimizing risk of injury and enhancing comfort.

Monitored and accurately reported physical, emotional, and cognitive changes in residents to Registered Staff, enabling timely interventions and seamless continuity of care.

Maintained meticulous documentation of care activities, incident reports, and observations, ensuring full compliance with Ministry of Long-Term Care regulations.

Collaborated effectively with interdisciplinary care teams (RPNs, RNs, dietary staff, physiotherapists) to deliver holistic and coordinated resident care.

Fostered a supportive and engaging environment by initiating meaningful conversations and organizing recreational activities, enhancing resident well-being and social engagement.

Nipissing Manor Nursing Care Centre
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Personal Support Worker

Corbeil, ON, ON, Canada

Summary

• Support with Activities of Daily Living (ADLs) Helping residents with personal hygiene: bathing, showering or sponge-baths, oral hygiene, grooming. Helping with dressing, putting on clothes, shoes, assisting with mobility aids if needed. Assisting with toileting, continence care, using assistive devices (commodes, bedpans), helping with bathroom visits as per care plan. Helping with mobility, transfers, and positioning — helping residents move, walk, use wheelchairs or walkers, transferring from bed to chair, etc. • Assistance with Meals, Nutrition & Feeding Helping residents eat or feeding them if necessary. Sometimes assisting with snacks or nourishment between scheduled meals as required by care plan. • Light Housekeeping & Laundry / Environment Maintenance Helping maintain a clean, safe, comfortable resident environment: cleaning bedside units, changing linens, clearing trash, handling soiled laundry & linen, tidying rooms or resident areas. Assisting with laundry services (clothing, linens, towels) as part of resident support — since Nipissing Manor provides laundry services to residents. • Helping With Medical/Health-Related Care (as directed) Assisting with medication administration or reminders, under supervision of licensed staff (as facility policy allows) — to support residents’ medication routines. Supporting restorative care / physiotherapy / mobility programs — helping residents participate in exercise, fall-prevention or restorative mobility programs offered by the home. Assisting with special care needs (if applicable), e.g. palliative care support, end-of-life comfort and support — depending on resident needs. • Social, Emotional & Quality-of-Life Support Providing companionship, social interaction, emotional support, listening, talking, offering reassurance and dignity. — helping residents feel comfortable, respected and cared for. This is central in long-term care settings. Assisting with or encouraging participation in recreational, social, spiritual or therapeutic activities organized by the home (e.g. group activities, outings, nature walk on accessible therapeutic trails, garden visits, hobbies, pastoral/spiritual care) — to support residents’ social and mental well-being. • Monitoring, Observing & Documenting Resident Condition Observing residents for any changes in physical, mental, emotional or behavioural condition (weight, mobility, mood, hygiene, skin integrity etc.) and reporting/documenting these to nursing or supervisory staff. Recording care given, progress notes, daily logs, updating resident charts or care plans per home policy. • Collaborating with Care Team & Upholding Resident Rights and Safety Working under supervision of nursing staff (RN/RPN) and collaborating with other staff (housekeeping, dietary, life-enrichment, therapy, social work) to provide holistic care. Respecting resident dignity, privacy, cultural/spiritual/social preferences — ensuring individualized care and treating residents with respect and compassion. Helping maintain a safe, secure and comfortable environment for residents — including following infection control policies, safety protocols, and being alert to falls, hazards, emergencies, etc. • Flexible / Additional Support Tasks as Needed Assisting in household-type services provided by Nipissing Manor (laundry, housekeeping, dietary support) when needed. Possibly helping in palliative or end-of-life care support, personal comfort, dignity-preserving care for residents nearing end of life

SUBARU MOTOR
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Shop attendant

North Bay, ON, Canada

Summary

Managed vehicle logistics and maintained showroom readiness, ensuring operational efficiency and customer satisfaction within a dealership environment.

Highlights

Organized and managed vehicle inventory across the lot, optimizing movement for test drives, service, and customer deliveries.

Performed thorough cleaning and detailing of vehicles (interior and exterior), ensuring high presentation standards for customer readiness.

Conducted initial inspections for vehicle damage upon arrival and prepared sold vehicles for customer delivery, including accessory installation.

Maintained meticulous cleanliness of the lot, shop, and showroom, contributing to a professional and welcoming customer environment.

Tracked vehicle inventory and managed key systems, ensuring accurate records and efficient access for staff.

Emamos Home Cares
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HEALTH CARE ASSISTANT SUPERVISOR

Olowora, Lagos, Nigeria

Summary

Led a team of healthcare assistants, optimizing operations and enhancing patient satisfaction through streamlined protocols and comprehensive care frameworks.

Highlights

Led and managed a team of healthcare assistants, ensuring smooth daily operations and efficient task allocation, directly improving service delivery.

Streamlined healthcare delivery protocols and implemented systematic quality control measures, enhancing care standards and team accountability.

Developed and deployed comprehensive care assessment frameworks and structured feedback mechanisms, improving patient satisfaction through data-driven insights.

Swiftly addressed and resolved patient concerns, consistently upholding high care standards and strict adherence to established protocols.

Mediated and resolved team conflicts, cultivating a positive and collaborative work environment that boosted team cohesion and productivity.

Maintained accurate records and reports, providing critical data for continuous service improvements and regulatory compliance.

Volunteer

Cassellholme Long-term care
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Preceptorship

North Bay, ON, Canada

Summary

Completed a supervised preceptorship, honing skills in personal support and patient care within a long-term care facility.

Highlights

Gained hands-on experience in resident care and support by working alongside experienced Personal Support Workers.

Applied best practices in mobility assistance, personal hygiene, and nutritional support for elderly residents.

Au Château Long term home
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Clinical Placement

Sturgeon Falls, ON, Canada

Summary

Gained practical experience in long-term care, providing direct support to residents and assisting healthcare professionals.

Highlights

Assisted residents with daily living activities under supervision, effectively applying classroom knowledge in a clinical setting.

Supported healthcare staff in maintaining a safe and compassionate environment for elderly residents.

Anheka special care home
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Health Support Official

Nigeria, Nigeria, Nigeria

Summary

Provided health support services in a special care home, focusing on patient assistance and maintaining care standards.

Highlights

Supported residents with various health needs, ensuring strict adherence to care plans and facility protocols.

Contributed to residents' overall well-being by assisting with daily routines and maintaining a clean, therapeutic environment.

kind heart children hospital
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Child Care Official

Nigeria, Nigeria, Nigeria

Summary

Provided compassionate child care and support in a hospital setting, ensuring a positive environment for young patients.

Highlights

Assisted in the care and supervision of children, enhancing their comfort and well-being during hospital stays.

Engaged children in age-appropriate activities to foster a supportive and healing environment.

Education

Canadore College
North Bay, Ontario, Canada

Certificate

Personal Support Worker

University of Abuja
Abuja, Nigeria, Nigeria

Bachelor

Public Administration

Command Day Secondary School
Ojo, Lagos, Nigeria

Diploma

High School Diploma

Languages

English

Certificates

STANDARD FIRST AID
CPR LEVEL BLS/HCP
WHMIS
NATIONAL CERTIFICATION IN PALLIATIVE CARE
FOOD HANDLER CERTIFICATE
MASK FIT TESTING N95
NVCI
VSC

Skills

Patient Care

Activities of Daily Living (ADLs), Personal Care, Health Monitoring, Palliative Care, Elder Care, Compassionate Care, Patient Advocacy.

Team Leadership & Management

Team Management, Leadership, Task Management, Conflict Resolution, Interdisciplinary Collaboration, Staff Supervision.

Operational Efficiency

Time Management, Process Improvement, Quality Control, Performance Tracking, Strategic Planning, Resource Allocation.

Communication & Interpersonal Skills

Communication, Customer Service, Emotional Support, Stakeholder Engagement, Active Listening.

Safety & Compliance

Safety Protocols, Infection Prevention, Control Protocols, Health and Safety Guidelines, Documentation, Regulatory Compliance.

Problem Solving & Critical Thinking

Problem Solving, Crisis Intervention, Critical Thinking, Data-Driven Improvements.

Technical & Mobility Assistance

Mechanical Lifts, Mobility Aids, Hoyer Lift, Transfer Belts, Vital Signs Monitoring, Medication Reminders.

Administrative & Organizational

Accurate Records, Report Generation, Inventory Management, Documentation, Organizational Skills, Scheduling.

References

References

Available upon request.