CHUKWUMA IFEJEH
Personal Support Worker | Healthcare Assistant Supervisor
Denis Crest, P0M 1B0, Alzida, Sudbury, CA.About
Highly compassionate and dedicated healthcare professional with extensive experience in patient care, team leadership, and operational management within long-term care settings. Proven ability to enhance service delivery through systematic quality control, conflict resolution, and data-driven improvements, ensuring high standards of care and patient satisfaction. Adept at fostering positive environments for both residents and staff while maintaining strict regulatory compliance and driving continuous service improvements.
Work
SIENNA LIVING, Northern Heights
|Personal Support Worker
North Bay, ON, Canada
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Summary
Summary Provide compassionate, resident-centered care by assisting with Activities of Daily Living according to each resident’s individualized care plan. Support physical comfort, safety, dignity, and overall well-being while promoting independence and quality of life.
Highlights
Assist residents with ADLs including eating, dressing, bathing, grooming, toileting, mobility, transfers, and continence care
Support use of personal and mobility aids such as glasses, hearing aids, walkers, canes, and call bells
Provide basic oral and dental care, including denture care
Offer emotional, social, cognitive, and spiritual support through companionship, conversation, and encouragement of participation in activities
Assist with resident mobility throughout the home, including transfers between rooms or units when required
Ensure resident comfort and safety by maintaining a safe environment, preventing falls, and observing for changes in condition
Monitor, document, and report observations related to vital signs, behaviour, weight, mobility, safety concerns, and activity participation
Support personal laundry and light housekeeping related to resident care
Assist with meals and nutrition support, including feeding when required and following dietary care plans
Escort and encourage residents to attend meals, activities, appointments, and recreational programs
Assist with simple treatments or medication support when trained and authorized, under nursing supervision
Work collaboratively with nursing staff, recreation, dietary teams, and families to provide holistic care
Follow all policies, procedures, and regulations related to infection control, safety, documentation, privacy, and resident rights
North Bay, ON, Canada
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Summary
Delivering comprehensive personal care and support to residents in a long-term care facility, ensuring their well-being and maintaining high standards of care.
Highlights
Provided essential Activities of Daily Living (ADLs) support, including bathing, dressing, and mobility assistance, for diverse residents, adhering strictly to individualized care plans.
Safely operated mechanical lifts and mobility aids, including Hoyer lifts, to reposition and transfer residents, significantly minimizing risk of injury and enhancing comfort.
Monitored and accurately reported physical, emotional, and cognitive changes in residents to Registered Staff, enabling timely interventions and seamless continuity of care.
Maintained meticulous documentation of care activities, incident reports, and observations, ensuring full compliance with Ministry of Long-Term Care regulations.
Collaborated effectively with interdisciplinary care teams (RPNs, RNs, dietary staff, physiotherapists) to deliver holistic and coordinated resident care.
Fostered a supportive and engaging environment by initiating meaningful conversations and organizing recreational activities, enhancing resident well-being and social engagement.
North Bay, ON, Canada
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Summary
Managed vehicle logistics and maintained showroom readiness, ensuring operational efficiency and customer satisfaction within a dealership environment.
Highlights
Organized and managed vehicle inventory across the lot, optimizing movement for test drives, service, and customer deliveries.
Performed thorough cleaning and detailing of vehicles (interior and exterior), ensuring high presentation standards for customer readiness.
Conducted initial inspections for vehicle damage upon arrival and prepared sold vehicles for customer delivery, including accessory installation.
Maintained meticulous cleanliness of the lot, shop, and showroom, contributing to a professional and welcoming customer environment.
Tracked vehicle inventory and managed key systems, ensuring accurate records and efficient access for staff.
Olowora, Lagos, Nigeria
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Summary
Led a team of healthcare assistants, optimizing operations and enhancing patient satisfaction through streamlined protocols and comprehensive care frameworks.
Highlights
Led and managed a team of healthcare assistants, ensuring smooth daily operations and efficient task allocation, directly improving service delivery.
Streamlined healthcare delivery protocols and implemented systematic quality control measures, enhancing care standards and team accountability.
Developed and deployed comprehensive care assessment frameworks and structured feedback mechanisms, improving patient satisfaction through data-driven insights.
Swiftly addressed and resolved patient concerns, consistently upholding high care standards and strict adherence to established protocols.
Mediated and resolved team conflicts, cultivating a positive and collaborative work environment that boosted team cohesion and productivity.
Maintained accurate records and reports, providing critical data for continuous service improvements and regulatory compliance.
Volunteer
Cassellholme Long-term care
|Preceptorship
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Summary
Completed a supervised preceptorship, honing skills in personal support and patient care within a long-term care facility.
Highlights
Gained hands-on experience in resident care and support by working alongside experienced Personal Support Workers.
Applied best practices in mobility assistance, personal hygiene, and nutritional support for elderly residents.
Au Château Long term home
|Clinical Placement
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Summary
Gained practical experience in long-term care, providing direct support to residents and assisting healthcare professionals.
Highlights
Assisted residents with daily living activities under supervision, effectively applying classroom knowledge in a clinical setting.
Supported healthcare staff in maintaining a safe and compassionate environment for elderly residents.
Anheka special care home
|Health Support Official
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Summary
Provided health support services in a special care home, focusing on patient assistance and maintaining care standards.
Highlights
Supported residents with various health needs, ensuring strict adherence to care plans and facility protocols.
Contributed to residents' overall well-being by assisting with daily routines and maintaining a clean, therapeutic environment.
kind heart children hospital
|Child Care Official
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Summary
Provided compassionate child care and support in a hospital setting, ensuring a positive environment for young patients.
Highlights
Assisted in the care and supervision of children, enhancing their comfort and well-being during hospital stays.
Engaged children in age-appropriate activities to foster a supportive and healing environment.
Education
Languages
English
Skills
Patient Care
Activities of Daily Living (ADLs), Personal Care, Health Monitoring, Palliative Care, Elder Care, Compassionate Care, Patient Advocacy.
Team Leadership & Management
Team Management, Leadership, Task Management, Conflict Resolution, Interdisciplinary Collaboration, Staff Supervision.
Operational Efficiency
Time Management, Process Improvement, Quality Control, Performance Tracking, Strategic Planning, Resource Allocation.
Communication & Interpersonal Skills
Communication, Customer Service, Emotional Support, Stakeholder Engagement, Active Listening.
Safety & Compliance
Safety Protocols, Infection Prevention, Control Protocols, Health and Safety Guidelines, Documentation, Regulatory Compliance.
Problem Solving & Critical Thinking
Problem Solving, Crisis Intervention, Critical Thinking, Data-Driven Improvements.
Technical & Mobility Assistance
Mechanical Lifts, Mobility Aids, Hoyer Lift, Transfer Belts, Vital Signs Monitoring, Medication Reminders.
Administrative & Organizational
Accurate Records, Report Generation, Inventory Management, Documentation, Organizational Skills, Scheduling.
References
References
Available upon request.